Wesomnia customer service
We'd love to hear from you!
Wesomnia's customer service helps you with questions about your online shopping: product information, shipping information or information about returns and exchanges.
Get in touch with us
PSYCOLOGIST AND FOUNDER
08-88 26 45
Emma dehlryd Muniz
CREATIVE DIRECTOR & CO-FOUNDER
For questions about products, deliveries and returns, please contact:
we'd love to meet you!
Visit our store
Our customers' satisfaction is our top priority. We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging cannot be counted. Please note that customers will be responsible for shipping costs.All returns must be in the original packaging with proof of purchase.
Products covered by the guarantee should be handled with care. If the products arrive with visible defects, please take pictures of them and send them to us. We will contact you to sort out all the details.
All direct payment gateways adhere to the standards of PCI-DSS managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express. At Wesomnia you can also pay with Klarna and Paypal.
Standard delivery within Sweden usually takes 1-7 working days. Orders within Europe usually take 5-14 days. If you are outside Europe, please contact us for an estimated delivery time.
Please note that due to the global pandemic, orders may arrive later than usual.
If your order has not arrived after two weeks, please contact us and we will review the details.